Read · November 12, 2026

Microsoft outage knocks out Outlook into Friday

• From the LeftABC News: ABC tracks Microsoft's own status posts hour by hour and New York City's warning of delays.

  ABC tracks Microsoft's own status posts hour by hour and New York City's warning of delays.

  Grade: B (89/100). Lehrer score 89/100 (starts at 85; +4 named, on-record sources (2+): Microsoft ("investigating reports of users experiencing issues") and NYC Emergency Management ("you may experience delays or temporary disruptions") are quoted by name; +3 primary document linked or cited (filing, ruling, data release, statement): cites and quotes the company's Microsoft 365 Status posts, including the update "shortly after 11:30 p.m. ET"). Fixed scale: 90+ A, 80s B, 70s C, 60s D, under 60 F → B.

• CenterCNBC: CNBC gives Microsoft's account of the cause, says no attack was seen and recalls the 2024 CrowdStrike outage.

  CNBC gives Microsoft's account of the cause, says no attack was seen and recalls the 2024 CrowdStrike outage.

  Grade: A (91/100). Lehrer score 91/100 (starts at 85; +4 named, on-record sources (2+): Microsoft, Australian minister Tony Burke, Amazon and Air India are quoted by name; +3 primary document linked or cited (filing, ruling, data release, statement): quotes Microsoft's service updates, including "We are seeing early signs of stabilization" and the "elevated load across multiple regions" explanation; +2 context: background or what came before: context: "A fault with an update issued by cybersecurity company CrowdStrike caused one of the world's biggest IT system outages in 2024"; +2 key numbers sourced: "Microsoft reported in 2025 that Copilot ... had more than 100 million monthly active users"; −5 unnamed source on a side point, or a figure with no stated source (rule 11): "caused disruption to millions of its customers around the world" is a figure with no stated source). Fixed scale: 90+ A, 80s B, 70s C, 60s D, under 60 F → A.

• From the RightNew York Post: The Post lists firms and governments hit abroad, leans on two unnamed sources and calls it one of the worst.

  The Post lists firms and governments hit abroad, leans on two unnamed sources and calls it one of the worst.

  Grade: C (78/100). Lehrer score 78/100 (starts at 85; +4 named, on-record sources (2+): Microsoft, eToro analyst Josh Gilbert, Australian minister Tony Burke and Japan's Masanao Ozaki are quoted or cited by name; +3 primary document linked or cited (filing, ruling, data release, statement): cites Microsoft's service health notice on Exchange Online; +2 context: background or what came before: context: "Microsoft faced an outage with its 365 services in January this year and also in October last year"; −6 unlabeled claim, analysis or opinion in the outlet's own voice (rule 2/10): "one of the company's worst outages" is a judgment in its own voice with no source; −5 unnamed source on a side point, or a figure with no stated source (rule 11): "a source familiar with the situation told Reuters" a Taiwanese firm canceled a bond repurchase (unnamed source, side point); −5 unnamed source on a side point, or a figure with no stated source (rule 11): "Another Taiwanese financial company resorted to using fax to confirm trades, a second source said" (unnamed source, side point)). Fixed scale: 90+ A, 80s B, 70s C, 60s D, under 60 F → C.

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